Tips for Hiring the Right Employees

Having the right people on your team is essential for a successful car dealership.  And getting the right people begins with your hiring process.

Here are some of my top tips for hiring the right employees:
  • Don’t Forget That You’re Also Selling Your Company

    • If you want the best of the best to work with you, keep in mind that they also need to be sold on the opportunity.
    • Focus on your dealership culture, the tenure of your employees and why you love working there.
    • Make sure that when you discuss compensation you highlight the benefits and growth opportunities within your organization.
  • Don’t ask Leading Questions

    • When you’re interviewing job candidates, avoid phrasing your questions to lead the candidate the answers you want. Instead, focus on open-ended questions and be sure to address:
      • Their professional goals
      • What they bring to the table
      • What motivates them
      • Why they would be an asset to your team
      • Review gaps in employment/reason for leaving jobs
  • Watch for Red Flags

    • When vetting potential employees, two of the big red flags I look for are:
      • Offering no references from former employers.
        • If all of their references are from friends or colleagues but not superiors, this is often a red flag that they haven’t left previous jobs on good terms. If that’s a pattern you see, don’t expect your dealership to be the exception!
      • Repetitive or vague answers during the interview.
        • You want your candidates to answer your questions with confidence, and if you start to notice repetitive answers, such as why they left previous employers, press for more information.
  • Stay in Touch

    • Great candidates want to know that you’re interested too. Outstanding automotive professionals will also be analyzing the hiring experience to get an idea of what it’s like to work with you.  Let them know your timeline for making a decision and follow up when you say you will, even if you decide to move forward with another professional.

Have questions about hiring the right staff members, or need help recruiting the right candidates?  Contact me today to discuss your needs.

John Dillon, President, BestAutoPros
John Dillon
John Dillon
BestAutoPros President John Dillon has more than 30 years of experience in dealership operations. John’s extensive experience working with hundreds of dealerships gives him a solid advantage in prospecting candidates and tailoring business consulting to your dealership operation.

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