John Dillon

August 23, 2017
6 mistakes job candidates make warning sign

Top 6 Mistakes Job Candidates Make

I have placed hundreds of automotive professionals in jobs across the country over the past 20 years.  And, unfortunately, I’ve seen job candidates lose the opportunity of a lifetime by making mistakes during the hiring process.
July 28, 2017

Pre-Writing Repair Orders for Increased Sales and Satisfaction

I encourage my clients to combat missed opportunities by pre-writing repair orders.  This process not only helps your team feel prepared for the day ahead, but also offers many benefits to your customers!
April 10, 2017

Tips for Hiring the Right Employees

Having the right people on your team is essential for a successful car dealership. And getting the right people begins with your hiring process.
February 27, 2017

5 Things You Should Be Doing in Your Service Lane

Regardless of the types of cars you service, your customer volume or where your auto repair business is located, if you want to build customer relationships and improve your sales you should be following these 5 best practices!