automotive recruiting

BestAutoPros can confidentially recruit the best automotive professionals on your behalf.  From General Managers to Service Technicians, we have the Best Auto Pros!


service advisor training

Our proven Service Advisor Training program allows service departments to maximize the potential that comes through the service drive every day.


fixed operations consulting

BestAutoPros is the expert resource you need to maximize fixed operations profit and create lasting customer relationships.

  • Tom Wentz, Service and Parts Director
    "John Dillon and his company Best Auto Pros have been a huge impact on our Dealer group. Since our first encounter John's experience and knowledge has been a tremendous help with fixed operations along with methods of tracking and up to date recommendations that have definitely helped us not only reach our goals but exceed them! In my 30 plus years being involved in the Automotive Dealership Business he is by far one person and company I would highly recommend to my colleges and business contacts."
    Tom Wentz, Service and Parts Director
    Rizza Buick GMC Cadillac - Illinois
  • Mike VanHoose, Service Manager
    “Our service department was not broken and we had good people in place.  However we were struggling to try to bring things together and have the department run efficiently.  We contracted with John Dillon and BestAutoPros a little over two years ago and have never looked back.John helped us develop real world processes that fit our department and gave us direction to get us to the next level.  It was not a one size fits all mentality with John like I have seen with other consulting companies in my 25+ year career.  His style of interacting with personnel before he even showed up at our dealership allowed us to begin work right away and get the most out of his time while he was on sight.  I am confident in saying that our successes are a direct result of John Dillon and BestAutoPros."
    Mike VanHoose, Service Manager
    Klaben Chrysler Dodge Jeep Ram - Ohio
  • Reggie Robinson, Sr., Owner/Dealer Principal
    "For more than 10 years, John Dillon at BestAutoPros has been my trusted resource for training and staffing needs.  John’s recruiting techniques have helped us find the best automotive professionals, and his training expertise has helped to grow our fixed operations in two dealerships.  I highly recommend John and BestAutoPros.”
    Reggie Robinson, Sr., Owner/Dealer Principal
    Champion Ford-Lincoln/US-1 Chrysler-Dodge-Jeep - North Carolina
  • Ralph Harding, Fixed Operations Director
    “We felt we were doing an “OK” job at satisfying our customers, but we were not providing a “wow” experience for our customers that we desired.  We brought John in for onsite training with all of our front line customer-facing employees.  We not only gained new insight and tools but, just as important, the plan to maintain our improvements for the long term.  I would highly recommend BestAutoPros and John Dillon for your training and recruitment needs.”
    Ralph Harding, Fixed Operations Director
    BMW Cleveland - Ohio
  • John Connelly, Owner
    "John Dillon has worked with us for many years and he is wonderful asset. We have been very fortunate to have his guidance. He truly cares about our dealership and our employees. It was a real stroke of luck for us to get John to help us set up our processes and procedures. He stays on us to toe the line and provide the best Service we can for our customers."
    John Connelly, Owner
    Acura Columbus - Ohio
  • Jim Tackett, Service Manager
    "BestAutoPros’ materials and in-house workshops are practical, engaging, and right on target. The very first day after they had left our dealership, we were able to interact with our clientele in a much more informative and professional manner. As a result, we were able to increase our sales and gross profit within the very first month. I personally have used BestAutoPros’ service both as a client/manager and as a recruiter for myself. I must say, I would do it again without hesitation.”
    Jim Tackett, Service Manager
February 12, 2018

Setting Goals for Service Success

While most service departments set goals, very few really manage them and guide their team to help achieve them.  All members of goal-focused service operation should know their what their goals are, and their game plan to reach them.
December 29, 2017
BestAutoPros phone skills training

Your Phone Skills Matter

We might be in an age where we text on our phones more than we talk on them, but in the customer service world – phone skills still matter.
November 17, 2017
how to get the csi scores you deserve

CSI: How to Get the Scores You Deserve

How can your happy customers to help your dealership get the CSI scores it deserves?
August 23, 2017
6 mistakes job candidates make warning sign

Top 6 Mistakes Job Candidates Make

I have placed hundreds of automotive professionals in jobs across the country over the past 20 years.  And, unfortunately, I’ve seen job candidates lose the opportunity of a lifetime by making mistakes during the hiring process.
July 28, 2017

Pre-Writing Repair Orders for Increased Sales and Satisfaction

I encourage my clients to combat missed opportunities by pre-writing repair orders.  This process not only helps your team feel prepared for the day ahead, but also offers many benefits to your customers!
April 10, 2017

Tips for Hiring the Right Employees

Having the right people on your team is essential for a successful car dealership. And getting the right people begins with your hiring process.


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January 18, 2018

Fleet Service Ops Manager – Denver, Colorado

Learn more about this automotive career opportunity in Central Colorado.


automotive dealer jobs