Since 1998, automotive dealers across the country have trusted John Dillon Consulting, Inc. to provide excellent fixed operations consulting and service advisor training.
We partner with dealerships nationwide to help them manage and improve their fixed operations profitability. Our customized training and consulting services create sustainable growth for dealerships of all brands and sizes to help them meet their fixed operations goals.
Company president John Dillon is an industry veteran and understands the challenges and opportunities in automotive dealerships. His inside perspective makes John Dillon Consulting your best resource for fixed operations consulting and service advisor training.
John Dillon
President
John Dillon Consulting President John Dillon has more than 40+ years of experience in dealership operations, 17 years managing fixed operations at the dealership level. John managed the largest Lincoln-Mercury service operation in the Midwest. John has also worked as a sales and profit consultant for Ford Motor Company.
John’s extensive experience working with hundreds of dealerships gives him a solid advantage in tailoring his fixed operations consulting to your dealership.
John was a Featured Speaker and workshop presenter at the National Automotive Dealers Association (NADA) Annual Convention.
John lives in Palm Harbor, Florida with his wife and business partner, Anne.
Dominick Dillon
Fixed Operations Consultant
Dominick Dillon is an experienced Fixed Operations Consultant who knows exactly what it’s like to work in the service lane. As a former Service Advisor from a high-volume dealership in southern California, Dominick established a track record of high sales numbers and excellent customer satisfaction scores and was instrumental in his team winning the Honda President’s Award in 2018 for the first time in the dealership’s history. Dominick trains advisors of all experience levels to deliver a truly exceptional customer experience. With his first-hand understanding of the challenges and difficulties service advisors and service managers face, Dominick helps your team identify areas of opportunity for improvement and maximize the skills and talent that they already have. Schedule a free 15-minute call with him to learn more about what he can bring to your dealership.