Take Your Fixed Operations Team to the Next Level
Dominick and John Dillon of JDC are launching the JDC Fixed Ops Profit Forum, an exclusive peer-to-peer collaboration group designed for dealership Fixed Operations Management.
More Than Traditional Training
The Profit Forum creates a community where managers actively share proven strategies, discuss real-world challenges, and collectively adopt best practices.
- Drive profitability
- Improve customer retention
- Strengthen operational excellence
- Learn from top automotive leaders
A Peer-to-Peer Group for Fixed Ops Leaders
The JDC Fixed Ops Profit Forum is built for forward-thinking dealership leaders who want to collaborate, improve, and take stronger ideas back to their teams.
Built for Dealership Leadership
This forum is designed for Fixed Operations Management teams who want more than basic training. Members will be part of a focused group that shares what is working, discusses what needs to improve, and works together to strengthen fixed operations performance.
The goal is practical improvement. Each session is designed to help leaders leave with ideas, strategies, and best practices they can apply inside their own dealership.
Bimonthly Webinars
The JDC Fixed Ops Profit Forum will host focused bimonthly webinars designed for convenience. Members can attend virtually from their dealership.
The key benefit is immediate action. Ideas and strategies discussed during the session can be reviewed, shared with the team, and applied the very same day.
Focused on Fixed Operations Growth and Development
The Profit Forum is designed to help dealership leaders strengthen performance in the areas that directly affect profitability, customer experience, team accountability, and long-term growth.
What the Profit Forum Will Cover
Discussion topics will focus on the key areas that matter most to dealership Fixed Operations growth and development.
Customer Retention
Share and discuss strategies that help bring customers back to the dealership for service and long-term loyalty.
Survey Scores & NPS
Focus on increasing survey scores, NPS scores, and the volume of surveys received from customers.
Productivity
Review Fixed Operations productivity opportunities and ways to improve performance across the department.
Sales & Gross
Discuss sales and gross opportunities that can help dealership teams identify and capture stronger results.
Profitability & KPIs
Explore ways to maximize profitability while reviewing the performance KPIs that matter most.
Hiring & Training
Cover hiring, training, development of employees, and leadership team accountability.
Collaboration Before, During, and After Each Forum
The JDC Fixed Ops Profit Forum is designed to be active and collaborative, with member input shaping each session.
Members Agree on Topics
In advance of each Profit Forum, the discussion topics and agenda will be shared with all members after they are agreed upon by the group.
Members Submit Best Practices
Members are requested to provide one proven best practice they are currently using that aligns with a discussion topic.
Members Share Challenges
Members are also asked to share one area of interest or challenge they want to explore and improve through the forum.
Discussion Becomes Action
These submissions are incorporated into the discussion and shared with fellow Profit Forum members to create a practical, valuable session.
Shared Operational Details
Profit Forum members will receive key operational details submitted by other members before each webinar, including Fixed Operations data and KPIs, along with contact details for all members.
The exchange of information is focused on best practices and performance metrics. Confidential financial documents or statements are not required and will not be shared.
Follow-Up and Accountability
Following each Profit Forum, all members will be emailed a summary of the key discussion points and strategies shared for their review and implementation.
Members will then be asked to report back to John and Dominick on their team’s progress, successes, challenges, questions, and needs.
Meet in Tampa, Florida 1–2 Times Per Year
The Fixed Ops Profit Forum will hold a 2 ½ day in-person meeting 1–2 times per year, including once during the winter, in Tampa, Florida.
JDC will coordinate the hotel venue and conference space, as well as provide details on local attractions, beaches, and dining in the Tampa Bay area. JDC Profit Forum members are responsible for their own travel and hotel accommodations.
Ready to Strengthen Your Fixed Ops Team?
Join a peer-to-peer collaboration group designed to help dealership leaders share what works, solve real-world challenges, and apply stronger fixed operations strategies.
