Stop Hiring the Wrong People. Start Training the Right People.
Since 1998, automotive dealerships nationwide have trusted John Dillon Consulting for recruiting and consulting support. QHT helps dealerships qualify candidates, hire with more confidence, and train new team members for long-term success.
Qualify Better. Hire Smarter. Train Stronger.
A complete hiring and training solution built for dealership service departments.
What Is QHT?
QHT stands for Qualify, Hire, Train. It is designed to help dealerships move beyond guesswork, rushed interviews, rubber-stamped candidates, and costly one-and-done placement fees.
Qualify
JDC helps interview, vet, and qualify dealership candidates before you make the hiring decision.
Hire
Get candidate insight, interview summaries, status updates, and recommendations based on role expectations.
Train
Once the right candidate is hired, JDC supports post-hire training to help them succeed in the new role.
No Rubber-Stamping. No One-and-Done Placement Fees.
John Dillon Consulting understands firsthand the unique challenges and hardships that the hiring process can present. That is why JDC created QHT: Qualify, Hire, Train.
This comprehensive program is designed to deliver complete hiring support, from qualifying and vetting potential candidates to helping make sure you hire the best fit for your dealership and providing essential post-hire training for long-term success.
- Qualify and vet potential dealership candidates.
- Help dealership management make stronger hiring decisions.
- Provide candidate recap summaries and recommendations.
- Train hired candidates after they join the team.
How QHT Helps Your Dealership
You focus on running your dealership. JDC focuses on helping qualify and train the best professionals for your team.
You Run Your Ads
Your dealership runs its own ads for open positions. JDC can supply ad verbiage and format assistance if requested.
JDC Qualifies Candidates
Send candidates from your ad response to JDC. JDC handles interviewing and qualifying based on position requirements, resume, experience level, and dealership expectations.
Training After the Hire
Once candidates are qualified and hired, JDC provides live webinar training in the areas your dealership wants to prioritize.
Candidate Qualifying Support
JDC helps dealership management get clearer insight before moving forward with a candidate.
Interview, Vet, and Qualify
JDC can help qualify prospective employees based on company requirements, position expectations, resume details, and experience level.
- Candidate interview and qualification support.
- Career track chronology review.
- Social media checks.
- Key supervisor reference documentation.
- Clear expectations for the position and candidate.
Candidate Recap for Management
After the interview process, JDC sends dealership management a summary recap with key candidate information.
- Phone call or webinar interview summary.
- Key candidate information.
- Status updates and recommendations.
- Guidance to consider or not consider the candidate.
- Clearer hiring information for dealership leadership.
Training After Candidates Are Qualified and Hired
Hiring the right person is only the beginning. JDC helps train hired candidates so they understand the dealership, the role, the customer experience, and performance expectations.
Role and Culture Training
- Company policy and procedure.
- Company handbook, history, culture, and mission statement.
- Position procedures and responsibilities.
- Organizational processes and performance expectations.
- KPIs tied to the role.
Customer and Profit Training
- Customer hospitality, CX, NPS, and survey processes.
- Follow-up processes and securing Google reviews.
- Presenting repair estimates and maintenance recommendations.
- Increasing closing ratios and overcoming objections.
- Leadership training, goal setting, action planning, and maximizing profit.
Training Built Around What Your Store Needs Most
JDC can also support any other area your dealership wants to prioritize. The goal is to make the training practical, relevant, and useful for the position.
Whether your team needs support with hospitality, advisor communication, leadership, process, customer follow-up, or profitability, QHT helps connect the hiring decision to the training needed after the hire.
Ready to Qualify, Hire, and Train Better?
Request a consultation with JDC to talk through your dealership’s hiring challenges, candidate process, training needs, and the support that makes the most sense for your team.
Request a Consultation
Use the form below to tell JDC a little about your dealership and what kind of hiring or training support you need.
