Do you floss as much as you should? If you’re like 70 percent of Americans, you probably aren’t doing it every day like you should. Sure, your dentist has talked to you about daily flossing as a goal, you understand how to do it, you have floss in your bathroom and you’re aware of the benefits (preventing tooth decay and gum disease) but you’re still not doing it.
Let me guess. You DO floss in the days leading up to your next dental appointment, right?
You realize you’ll be held accountable by your dentist, so you’re more likely to take the steps to get your teeth as clean as possible. If you saw your dentist more frequently, you’d probably floss more frequently, too.
The takeaway: you need accountability to stay on track.
Even if your team knows the goals, even if they have the tools, even if they know that they could face consequences if they don’t follow procedures – they need you to hold them accountable.
Here’s how to incorporate accountability into your fixed operations department:
If you feel you have the goals, the roadmap and accountability measures in place but are still not seeing results, it might be time to ask for expert help. An outside perspective can help you identify issues you might be overlooking, and a knowledgeable fixed ops consultant will provide best practices and give you the tools to keep your department accountable.
Have questions about how to improve performance with accountability in your dealership? Contact me today!